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Royal Ace Casino Loyalty Program: Earn Comp Points and Rewards
Royal Ace Casino operates under a Costa Rica gaming licence, with player account security backed by KYC verification and document checks processed within 0-3 days before withdrawals are released.
How the Royal Ace loyalty programme is structured
The Royal Ace Casino loyalty programme has five levels: Jack, Queen, King, Ace and Royal Ace. Your level sets the rate at which you collect comp points from wagering, so the value of each wager changes as you move through the levels.
Comp points are earned on all wagers. They can be redeemed for exclusive offers, including free bets, giving you a way to turn regular play into extra promotional value rather than relying only on one-off offers.
Five levels, one points system
The programme runs from Jack through to Royal Ace. The main difference between levels is the number of dollars you need to wager for each comp point.
It is worth keeping the levels separate from the game itself. The programme does not replace the normal rules of a game, and comp points are an added reward for wagering. As always, play with an entertainment budget you are comfortable losing.
Comp point rates and simple ways to calculate them
The point rate becomes more generous at the higher levels. The figures below use the casino’s stated USD currency, which matters for Australian players because the dollar sign does not mean the amount is automatically in Australian dollars.
| Loyalty level | Comp point rate | Example wager for a simple calculation |
|---|---|---|
| Jack | 1 point per $10 wagered | $100 wagered equals 10 points |
| Queen | 1 point per $7.50 wagered | $75 wagered equals 10 points |
| King | 1 point per $5 wagered | $100 wagered equals 20 points |
| Ace | 1 point per $5 wagered | $100 wagered equals 20 points |
| Royal Ace | 1 point per $2 wagered | $100 wagered equals 50 points |
The easiest way to use the table is to divide the amount wagered by the rate for your current level. For example, a Jack-level player wagering $50 reaches 5 points, while a Royal Ace player wagering the same $50 reaches 25 points. The difference comes from the level rate, not from choosing a particular game.
The strongest rate is at Royal Ace, where each $2 wagered earns 1 comp point. King and Ace use the same rate of 1 point per $5, while Queen sits between that rate and the Jack starting point.
Use your current level for every calculation
Before you work out your points, identify whether your account is at Jack, Queen, King, Ace or Royal Ace. Then use only that level’s rate when estimating your total.
What the five loyalty levels include
Each level comes with its own exclusive bonuses and promotions, alongside the comp-point rate. All five levels also include Monthly Insurance, which is paid at the start of every month.
- Jack includes exclusive Jack bonuses and promotions, plus Monthly Insurance.
- Queen includes exclusive Queen bonuses and promotions, plus Monthly Insurance.
- King includes exclusive King bonuses and promotions, Monthly Insurance, and gifts for birthdays and other special days.
- Ace includes exclusive Ace bonuses and promotions, Monthly Insurance, and gifts for birthdays and other special days.
- Royal Ace includes exclusive Royal Ace bonuses and promotions, Monthly Insurance, and gifts for birthdays and other special days.
The broader benefits attached to higher levels include a personal manager, bonus free spins, faster withdrawals, higher withdrawal limits and personalised promotions. The comp-point system adds another benefit because the points can be exchanged for exclusive offers, including free bets.
The two middle levels, King and Ace, share the same point-earning rate, but each has its own named promotions. Royal Ace is the top level and has the fastest stated point rate, with 1 point for each $2 wagered.
A practical routine for using loyalty rewards
You do not need a complicated system to keep your loyalty play organised. A few small checks before and after a session can help you understand what your wagering is doing.
- Register your accountRegistration requires a phone number. You must register before downloading or installing the casino software.
- Identify your current levelUse the point rate for Jack, Queen, King, Ace or Royal Ace that applies to your account. This gives you the correct basis for any points estimate.
- Keep a simple wager recordNote the amount you wager during a session and divide it by your level’s dollar rate. For instance, $100 at the $5 rate works out to 20 points.
- Redeem points for available offersComp points can be redeemed for exclusive offers, including free bets. Check the offer attached to your points before using them so you know what reward you are selecting.
- Treat rewards as extrasDo not increase your stake simply to chase points. Set your spending limit first, then regard any points or loyalty reward as an extra.
This approach is especially useful when the point rate changes between levels. A player at Jack needs $10 in wagering for 1 point, while a Royal Ace player needs $2. Keeping the calculation separate from your entertainment budget makes the reward easier to understand.
Points should not set your budget
A better point rate is not a reason to wager more than planned. Decide what you can afford to spend first, and use the loyalty rewards only within that limit.
Mobile access and account checks for loyalty players
You can use the downloadable Mobile App on a mobile device, or choose instant play through a mobile web browser. RTG games are available in the mobile browser, so you can access the casino without installing software if that suits you.
The higher loyalty benefits include faster withdrawals and higher withdrawal limits. For a Withdrawal, government-issued identification is required, such as an ID card, passport or driver’s licence. If you deposited with a credit card, a credit card verification form is also required.
Pre-KYC verification can be completed before you submit a withdrawal request. That gives you a way to prepare the required account checks ahead of time rather than leaving them until the payout stage.
Royal Ace Casino provides live chat in English, as well as email and telephone support. Live chat has an average response time of 10 minutes, which may be useful if you need help understanding a loyalty reward or an account check.
FAQ
Loyalty Program questions
How many levels are in the Royal Ace Casino loyalty programme?
There are five levels: Jack, Queen, King, Ace and Royal Ace.
How are Royal Ace comp points earned?
Comp points are earned on all wagers. The rate depends on your level, ranging from 1 point per $10 wagered at Jack to 1 point per $2 wagered at Royal Ace.
What can I redeem Royal Ace comp points for?
Comp points can be redeemed for exclusive offers, including free bets.
Which loyalty levels include Monthly Insurance?
Monthly Insurance is included at all five levels: Jack, Queen, King, Ace and Royal Ace. It is paid at the start of every month.
Which levels include birthday and special-day gifts?
King, Ace and Royal Ace include exclusive gifts for birthdays and other special days.
What rate applies at the Royal Ace level?
Royal Ace earns 1 comp point for each $2 wagered. For example, $100 wagered works out to 50 points.
Do higher loyalty levels include faster withdrawals?
Yes. Higher levels include faster withdrawals and higher withdrawal limits, along with benefits such as a personal manager, bonus free spins and personalised promotions.
Can I use Royal Ace Casino on a mobile device?
Yes. A downloadable casino app is available, and instant play is also available through a mobile browser. RTG games can be played in the mobile browser.