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Cookies Policy
Royal Ace Casino operates under a Costa Rica gaming licence, with player account security backed by KYC verification and document checks processed within 0-3 days before withdrawals are released.
About cookies
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device, remember certain information, and support the delivery of online services. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.
Royal Ace Casino may use cookies, web beacons, pixels, software development kits, local storage, and related technologies. In this policy, we use the word cookies to refer to all of these technologies unless a different meaning is clear from the context. These technologies may be used during a single visit or may remain on your device for a longer period, depending on their purpose and settings.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with information associated with your account, device, or use of our website. Where this occurs, the information may be treated as personal information under applicable privacy laws.
Why cookies are used
Cookies can help Royal Ace Casino provide a consistent, secure, and usable online experience. They may remember your selections, help pages load correctly, support account and session functions, and provide information about how visitors use the website. Cookies may also help us identify technical issues, improve website content, and understand which features are useful to players.
Types of cookies we may use
The cookies used on a website can be grouped into categories according to their purpose. The exact cookies and technologies available may change as the website, its features, and its service providers change.
Strictly necessary cookies
These cookies support functions that are required for the website to operate. They may help with account login, session management, security controls, fraud prevention, page navigation, load balancing, and access to features that you request. Without these cookies, some parts of the website may not work properly. Because they are important to the operation of the website, they may not be removable through every preference tool.
Functional cookies
Functional cookies help remember choices you make while using the website. For example, they may remember language, region, display, or other preferences. These cookies can make your next visit more convenient and help provide a more personalised experience. If you disable them, some preferences may need to be selected again.
Analytics and performance cookies
Analytics cookies may collect information about how visitors interact with the website, such as the pages viewed, links selected, time spent on a page, and whether an error occurs. This information is generally used in an aggregated or pseudonymised form to measure performance, understand usage patterns, and improve the website. These cookies are not intended to record the content of private account communications.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertisements, or show content that is more relevant to your interests. These cookies may be set by Royal Ace Casino or by third-party providers working on our behalf. Marketing cookies may involve information about your browser, device, approximate location, or interaction with online content. You may be able to refuse these cookies through the available consent tools or your browser settings.
Security and fraud-prevention technologies
Cookies and similar technologies may be used to help protect accounts, identify unusual activity, reduce automated abuse, and support responsible website security. These technologies may assess information such as device characteristics, browser details, session activity, and interactions with security features. They are used to help maintain the integrity of the website and may operate even where optional cookies have been declined.
How we and third parties may use cookie information
Information collected through cookies may be used for purposes such as maintaining website functionality, remembering preferences, improving performance, protecting accounts, preventing fraud, understanding visitor activity, and supporting marketing where applicable. Cookie information may also be used to meet legal, regulatory, security, or record-keeping requirements.
Some website functions may be supported by third-party service providers. These providers may use cookies or similar technologies to deliver services such as analytics, security, hosting, technical support, payment processing, customer assistance, or content delivery. Their use of information may be governed by their own privacy notices and terms. Third-party services may change over time, and not every provider will use every type of technology.
Royal Ace Casino does not treat every cookie as a method of identifying a person. However, a cookie identifier, device identifier, IP address, account information, or other online identifier may be considered personal information in some circumstances. We handle information collected through cookies in accordance with applicable privacy obligations and our Privacy Policy.
Cookies may also support communications or content relating to the website and its services. Where required, we will seek consent before using optional cookies for purposes that require consent. You can change your choices at any time using the available cookie controls, although withdrawing consent does not affect processing that occurred before your change.
Cookie duration
A session cookie normally expires when you close your browser or end your session. A persistent cookie remains on your device until it expires or is deleted. The retention period can vary depending on the function of the cookie, technical requirements, and the settings applied by the relevant service provider. Information connected with cookies may be retained for a different period where necessary for security, legal, dispute-resolution, or business purposes.
Your cookie choices
You may have several ways to manage cookies. When a cookie preference tool is available on the website, you can use it to accept or reject categories of optional cookies. You can also adjust your browser or device settings to block cookies, delete existing cookies, or notify you before a cookie is stored.
- Accept or reject optional cookies through the website's cookie preference controls, where available.
- Delete cookies already stored on your device through your browser settings.
- Block all or some cookies by changing your browser or device privacy settings.
- Use separate browser settings if you share a device or want different choices for different websites.
- Review the privacy and cookie information provided by third-party services that operate on the website.
The steps for changing cookie settings differ between browsers and devices. If you block or delete cookies, you may still be able to browse the website, but some features may not function as intended. You may be signed out of your account, lose saved preferences, experience slower navigation, or be unable to use functions that require a secure session. Blocking cookies may not remove all forms of local storage or similar technology.
Your cookie choices may be stored in a preference cookie so that the website can remember your decision. If you clear cookies, use a different browser, change devices, or browse in a private mode, you may be asked to make your choice again. We may also need to request consent again if our cookie practices or the applicable requirements change.
Mobile devices and applications
If you access our services through a mobile device or application, similar technologies may be used instead of, or alongside, browser cookies. These may include device identifiers, local storage, pixels, and software development kits. Your device settings may provide controls for advertising identifiers, tracking permissions, notifications, and application data. The availability of these controls depends on your device and operating system.
Updates and further information
This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements, or our privacy practices. When changes are made, the updated version will be made available through the website. The date or version shown with the policy may help you identify when it was last reviewed.
You should check this page periodically so that you understand how cookies and similar technologies may be used. If a change requires fresh consent, the relevant cookie preference process will be used where applicable. Continuing to use the website after an update may be subject to the updated policy, except where applicable law requires another approach.
For information about how Royal Ace Casino collects, uses, stores, discloses, and protects personal information more generally, please read our Privacy Policy. That policy may also explain your privacy rights and the ways available to raise a privacy question or request. If you have a question about this Cookies Policy, use the contact or support channel made available on the website.
This policy is intended to provide clear general information for visitors and players in Australia. It does not change any applicable terms of use, account requirements, responsible gambling information, or other legal notices that apply to your use of the website.