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Royal Ace Casino VIP Program: Levels, Points and Perks
Royal Ace Casino operates under a Costa Rica gaming licence, with player account security backed by KYC verification and document checks processed within 0-3 days before withdrawals are released.
How the VIP programme is structured across five levels
The programme is arranged from Jack through to Royal Ace. Each level has its own comp point rate, exclusive VIP bonuses and promotions, plus Monthly Insurance. As you move through the levels, the amount of wagering needed to earn one comp point becomes smaller.
That means the Royal Ace level has the fastest points rate, while Jack has the starting rate shown in the table below. The higher levels also bring extra touches such as birthday gifts, special-occasion gifts, a personal account manager, faster withdrawals and higher withdrawal limits.
The point rate improves at every later level
Jack awards 1 comp point per $10 wagered. Royal Ace awards 1 comp point per $2 wagered, so the difference becomes noticeable as your wagering volume grows.
VIP levels and the comp points earned at each one
| Level | Comp point rate | Included tier benefits |
|---|---|---|
| Jack | 1 comp point per $10 wagered | Exclusive Jack VIP bonuses and promotions; Monthly Insurance |
| Queen | 1 comp point per $7.50 wagered | Exclusive Queen VIP bonuses and promotions; Monthly Insurance |
| King | 1 comp point per $5 wagered | Exclusive King VIP bonuses and promotions; Monthly Insurance; birthday and special-occasion gifts |
| Ace | 1 comp point per $5 wagered | Exclusive Ace VIP bonuses and promotions; Monthly Insurance; birthday and special-occasion gifts |
| Royal Ace | 1 comp point per $2 wagered | Exclusive Royal Ace VIP bonuses and promotions; Monthly Insurance; birthday and special-occasion gifts |
The King and Ace levels share the same points rate, while Royal Ace increases the rate again. Every tier gives you a defined way to earn comp points from wagering, so your current level matters when you compare the value of ongoing play.
What you can do with comp points and VIP offers
Comp points can be redeemed for exclusive offers, including free bets. The points rate tells you how quickly they accumulate, while your tier also gives access to its own VIP bonuses and promotions. It is worth checking the offer attached to your level before choosing how to use your points.
Worked point examples
- $100 wagered at Jack works out to 10 comp points.
- $75 wagered at Queen works out to 10 comp points.
- $100 wagered at King or Ace works out to 20 comp points.
- $100 wagered at Royal Ace works out to 50 comp points.
These examples simply apply each tier's earning rate. They do not set the value of a particular reward. Redemption is for the exclusive offers made available through the VIP programme, with free bets included among the listed options.
VIP benefits can also include bonus free spins, cashback, a birthday gift and personalised promotions. Some VIP players may receive a No Deposit Bonus periodically, offered as free chips or free spins.
Monthly Insurance and gifts at the upper levels
Monthly Insurance is included across all five VIP levels. At Jack, it is listed as being paid at the start of every month. Queen, King, Ace and Royal Ace also include the benefit as part of their tier package.
The gift benefits begin at King. King, Ace and Royal Ace members receive exclusive gifts for birthdays and other special days. Jack and Queen still have their own exclusive VIP bonuses and promotions, but the birthday and special-occasion gift benefit is attached to the three higher levels.
Match your expectations to the level
The five tiers are not identical. Monthly Insurance is available throughout, while birthday and special-occasion gifts are listed for King, Ace and Royal Ace.
Personal account support and the withdrawal advantages
VIP benefits extend beyond points. The programme includes a personal account manager, and higher VIP tiers come with faster withdrawals and higher withdrawal limits. Those extras can make account administration easier, particularly when you use the casino regularly.
The general cashout details include a $20 minimum withdrawal, a $2,500 weekly cashout limit and a $5,000 monthly cashout limit. Higher VIP tiers include higher withdrawal limits as a benefit. There is also no win limit.
Verification remains part of the withdrawal process. You need a government-issued ID, such as an ID card, passport or driver's licence. If you deposited by credit card, a credit card verification form is also required. Pre-KYC verification is available before you submit a withdrawal request.
For method-specific processing, Bitcoin withdrawals are instant, while Visa and Mastercard withdrawals take 1-3 business days. Live chat is available in English, with an average response time of 10 minutes, and support is also available by email and telephone.
How to get practical value from the VIP programme
- Start with your current levelUse the tier table to identify the comp point rate that applies to your level. This gives you a clear way to estimate points from a planned wagering amount.
- Separate points from other perksComp points are redeemed for exclusive offers, including free bets. Monthly Insurance, gifts, cashback and personalised promotions are separate VIP benefits, so consider each one on its own terms.
- Keep higher-level benefits in viewKing, Ace and Royal Ace add birthday and special-occasion gifts, while higher VIP tiers also bring faster withdrawals and higher withdrawal limits.
- Complete verification earlyPre-KYC verification lets you complete the document step before requesting a withdrawal. Have your government-issued ID ready, plus the card verification form if you used a credit card.
You can use the Games Online selection for the casino's wider entertainment range, but the VIP value is separate from the game list itself. The sensible approach is to treat points and perks as extras, not as a reason to wager more than your budget allows.
VIP rewards do not remove real-money risk
Comp points, gifts and other benefits do not guarantee a win. Set a spending limit before you play and keep your wagering within that amount.
Support for questions about your VIP benefits
A personal account manager is included among the VIP benefits, and the broader support team is available through live chat, email and telephone. Live chat is in English and has an average response time of 10 minutes.
For a straightforward check, have your current tier, the comp point rate and the reward you want to use in front of you. That keeps the conversation focused, whether you are asking about points, Monthly Insurance, a gift or a withdrawal-related VIP benefit.
FAQ
VIP Program questions
How many levels are in the Royal Ace VIP Program?
There are five levels: Jack, Queen, King, Ace and Royal Ace.
How many comp points does Jack award?
Jack awards 1 comp point per $10 wagered.
Which VIP level has the fastest comp point rate?
Royal Ace has the fastest rate, awarding 1 comp point per $2 wagered.
What can I redeem comp points for?
Comp points can be redeemed for exclusive offers, including free bets.
Does every VIP level include Monthly Insurance?
Yes. Monthly Insurance is included at Jack, Queen, King, Ace and Royal Ace.
Which VIP levels include birthday and special-occasion gifts?
King, Ace and Royal Ace include exclusive gifts for birthdays and other special days.
Do VIP benefits include a personal account manager?
Yes. A personal account manager is included among the VIP benefits.
Do higher VIP tiers offer faster withdrawals?
Yes. Higher VIP tiers include faster withdrawals and higher withdrawal limits as benefits.
Can I complete KYC before requesting a withdrawal?
Yes. Pre-KYC verification is available before you submit a withdrawal request. You need a government-issued ID, and a credit card verification form is required if you deposited by credit card.